This Payment Policy explains how you can pay for engines, transmissions, swap packages, front clips, wheels and other parts sold by JDM of Washington, whether you order on this website or buy in person at our Auburn warehouse. It also covers sales tax, order confirmation, fraud screening, billing errors and the security of your card information. Please read it together with our Terms of Service, Cancellation Policy and Refund Policy.
1. Scope
This policy applies to every purchase made through this website and to purchases paid in person at JDM of Washington, 116 Clay Street NW Suite B-4, Auburn, WA 98001. If a written quote, invoice or draft order we send you contains different payment terms, the terms on that document apply to that order. Otherwise, this policy applies.
2. Accepted Payment Methods
We accept the following payment methods. Availability of a given wallet option depends on your device and browser.
| Payment method | Where accepted | Notes |
|---|---|---|
| Visa | Online and in person | Credit and debit cards |
| Mastercard | Online and in person | Credit and debit cards |
| American Express | Online and in person | Credit cards |
| Discover | Online and in person | Credit and debit cards |
| Shop Pay | Online | Saves your details for faster checkout |
| Apple Pay | Online | On supported Apple devices and browsers |
| Google Pay | Online | On supported devices and browsers |
| Payment in person | Auburn warehouse only | For local pickup orders, see Section 4 |
| Checks | By prior arrangement only | See Section 5, returned-check fee applies |
3. How Checkout Works on This Website
This website runs on Shopify. When you place an order, you add items to your cart, enter your shipping and billing details, and choose one of the payment methods listed above. Your payment is processed when you click the button that completes your order. Please check your cart, shipping address and contact details carefully before you confirm, because we use the information you enter to verify your order and arrange freight.
Engines, transmissions and other heavy items require a shipping quote. If a listing says to contact us for a shipping or delivery quote, we will confirm the freight charge with you before your order is finalized. Depending on the order, we may collect the freight charge at checkout, add it to a draft order, or invoice it separately. See our Shipping Policy for details.
If you prefer to order by phone, call 253-929-8444 during business hours. We can build a draft order and email you a secure invoice that you pay online with any of the card or wallet options listed above.
4. Paying in Person for Local Pickup
If you choose local pickup at our Auburn warehouse, you can either pay online when you place your order or pay in person when you collect your item. In-person payment is accepted by Visa, Mastercard, American Express and Discover. If you would like to pay another way, call us before you arrive so we can confirm what we can accept that day.
Payment in full is required before an engine, transmission or part leaves the warehouse. Please bring a government-issued photo ID and, if you paid online, the card used for the purchase or your order confirmation. Pickup hours and what to bring are described in our Shipping Policy.
5. Checks and Returned-Check Fee
We accept personal or business checks only by prior arrangement. Call or email us before placing your order if you would like to pay by check. Orders paid by check are not released for pickup, shipping or delivery until the check has fully cleared our bank, which can take several business days.
A $35.00 service charge applies to any check returned unpaid for any reason, including insufficient funds, a closed account or a stop-payment order. This charge is in addition to the original amount due and any fees your bank may charge you. If a check is returned, we may require that the balance and the service charge be paid by card or certified funds before we release the order.
6. Deposits
For special orders, held inventory, swap packages that we assemble for you, or items we source on request, we may ask for a deposit before we begin work or hold the item. All deposits are non-refundable once the item is reserved or sourcing has begun, unless JDM of Washington cancels the order for a reason on our side. Deposits are applied to the final balance. The remaining balance must be paid in full before pickup, shipping or delivery. See our Cancellation Policy for more information.
7. Pricing and Currency
All prices on this website are shown and charged in United States dollars (USD). If you pay with a card issued outside the United States, your bank or card issuer may apply a currency conversion rate and a foreign transaction fee. Those charges are set by your bank, not by us, and we cannot refund them.
Prices do not include shipping, delivery, sales tax or any customs duties, unless a listing or quote states otherwise. We may change listed prices at any time, but the price you pay is the price shown when your order is accepted. If we discover a clear pricing error on an order, we will contact you before processing it and give you the choice of paying the correct price or cancelling for a full refund.
8. Sales Tax
We collect sales tax where the law requires us to. Washington sales tax applies to:
- orders picked up at our Auburn warehouse,
- orders delivered by JDM of Washington or by a carrier to an address in Washington State, and
- in-person purchases at either of our Washington locations.
The tax rate is based on the location where you receive the item. For orders shipped to other states, we collect that state's sales tax when we are required to register and collect there. If no tax is collected on your order, you may be responsible for paying use tax to your own state. If you are a reseller or repair shop buying for resale, send us a valid Washington reseller permit or your state's resale certificate before you order so we can set up your account correctly.
9. Order Confirmation and Acceptance
After you complete checkout, you will receive an automatic email confirming that we received your order. This confirmation is not an acceptance of the order. We accept your order when we confirm the shipping quote (if needed), verify payment and begin preparing the item for shipping or pickup. We reserve the right to decline or cancel any order before it ships, for example if the item is no longer in stock, if we cannot verify the payment, or if we find a pricing or listing error. If we cancel, you receive a full refund including any processing fee.
10. Fraud Screening and Order Verification
To protect you and our business, every online order is screened for fraud by Shopify's risk tools and reviewed by our team. We may hold an order and contact you if:
- the billing address does not match the address on file with your card issuer,
- the shipping address is very different from the billing address,
- the order value is unusually high or the order is placed from an unexpected location,
- the card issuer declines the authorization or flags the transaction, or
- we are unable to reach you at the phone number or email provided.
In these cases we may ask for a photo ID, a photo of the card showing only the last four digits, or confirmation from your bank. We will not ship or release an order until verification is complete. If we cannot verify an order within a reasonable time, we will cancel it and refund the payment. We never ask for your full card number or PIN by email or phone.
11. Declined Payments and Billing Errors
If your payment is declined, no order is created and you can try again with another payment method. A pending authorization on a declined attempt is usually released by your bank within a few business days.
If you believe you were charged the wrong amount, charged twice, or charged for an order you did not place, contact us within 30 days of the charge at jdmofwashington@gmail.com or 253-929-8444 with your order number and the date and amount of the charge. We will review the charge and correct any error we made, usually within 5 business days. Please contact us before opening a dispute with your bank, because a chargeback can delay a refund that we would otherwise process right away. Where we find that a dispute was filed without basis, we reserve the right to recover the disputed amount and any chargeback fees.
12. Cancellation Fee for Online Orders
Online orders that you cancel before they ship or are picked up are subject to a 2.90% cancellation fee, which covers the payment processing cost we are charged on the original transaction and the refund. The fee is calculated on the total amount paid. Orders cancelled by JDM of Washington are refunded in full with no fee. Full details, including what happens once an order has shipped, are in our Cancellation Policy.
13. Refunds to Your Payment Method
When a refund is approved under our Refund Policy or Cancellation Policy, it is issued to the original payment method only. We cannot refund to a different card, to cash or to another person. Refunds for Shop Pay, Apple Pay and Google Pay purchases go back to the card linked to that wallet. After we issue a refund, your bank or card issuer may take 5 to 10 business days to post it to your account.
14. Security of Your Card Information
All online payments are processed by Shopify Payments, Shop Pay or the applicable card network through Shopify's secure, PCI DSS compliant checkout. Your card details are entered on a page protected by encryption and are sent directly to the payment processor. JDM of Washington never sees or stores your full card number, security code or PIN. In-person card payments are processed on a secure card terminal in the same way. For more about how we handle personal information, see our Privacy Policy.
15. Financing
JDM of Washington does not offer financing, layaway or payment plans, and we do not partner with any buy-now-pay-later provider. The full purchase price, including shipping and tax, is due at checkout or before pickup. If you need to spread out the cost of an engine or swap package, please arrange financing with your own bank or credit card issuer.
Contact Us
Auburn (main warehouse, pickup and returns)
116 Clay Street NW Suite B-4
Auburn, WA 98001, United States
Phone: 253-929-8444
Email: jdmofwashington@gmail.com
Hours: Monday to Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 3:00 PM, Sunday closed (Pacific Time)